1. Board papers, May 2021

    Board minutes -

    Find out what happened at our public Board meeting.

  2. Our Annual Report 2020-21

    Report -

    During COVID-19, we have worked hard to support and listen to local people. Find out how we have helped make care better in our 2020-21 Annual Report.

  3. Annual Report 2020-21: On Equal Terms

    Annual Report -

    Today, we publish our Annual Report celebrating our achievements in helping to make care better in Sutton, during the COVID-19 pandemic.

  4. Healthwatch Sutton Board Update

    News -

    Our board is undergoing some changes and we wanted to keep everyone up to date.

  5. Board papers, August 2021

    Board minutes -

    Find out what happened at our public Board meeting.

  6. Our communications strategy 2021-2022

    Report -

    Read our communications strategy to find out how we want to engage with local people, encourage them to use our service and bring to the attention of health and care services the improvements that people want.

  7. Board papers, September 2021

    Board minutes -

    Find out what happened at our public Board meeting.

  8. Code of Conduct Policy

    Report -

    Read our Code of Conduct policy.

  9. Board papers, November 2021

    Board minutes -

    Find out what happened at our Board meeting.

  10. Board papers, January 2022

    Board minutes -

    Find out what happened at our Board meeting.

  11. Healthwatch Sutton Newsletter - Winter 2020

    News -

    Hello Sutton Healthwatchers!

  12. Healthwatch Sutton Newsletter - Winter 2021

    News -

    Hello Healthwatcher!

  13. Board papers, April 2022

    Board minutes -

    Find out what happened at our Board meeting.

  14. NHS reorganisation aims to integrate health and care services

    News -

    From Friday 1 July, major changes have taken place in NHS organisation. The aim is to bring together staff from local councils and the NHS, including GP teams and hospitals, to work more effectively together to plan and deliver local services.

  15. Annual Report 2021-22: Championing what matters to you

    Annual Report -

    Many people are concerned about accessing local services such as GPs and dentists. The pandemic has highlighted longstanding health inequalities and increased hospital waiting lists. Our annual report highlights the difference we've made in Sutton.

  16. Board papers, July 2022

    Board minutes -

    Find out what happened at our Board meeting.

  17. Snapshot: Rising cost of living causes worrying health issues

    Healthwatch Sutton report -

    Healthwatch Sutton surveyed local people about the effect of the cost of living on their physical and mental health.

  18. Healthwatch Sutton Accounts 2021-22

    News -

    Our accounts for last year are now available.

  19. Board papers, September 2022

    Board minutes -

    Our trustees meet every two months to discuss our work.

  20. Board papers, November 2022

    Board minutes -

    Our trustees meet every two months to discuss our work.

  21. We're linking up Healthwatches across South West London

    Healthwatch Sutton news -

    The NHS has changed its structures. Healthcare was planned by borough-level CCGs. Now these have merged into larger ICSs - SW London Healthwatches are coordinating our work to match.

  22. January 2023 board minutes

    Hide -

    Our trustees meet every two months to discuss our work.

  23. Board papers, March 2023

    Board minutes -

    Our trustees meet every two months to discuss our work.

  24. Annual Report 2022-23: Together We're Making Health and Social Care Better

    Annual Report -

    Our annual report is published as the NHS faces unprecedented challenges. Staff are working incredibly hard, but many Sutton people tell us they find it hard to access GPs and dentists. St Helier Hospital is in serious disrepair. We've taken action to highlight patients' experiences with dentistry, Long Covid and the cost of living. And we're working with other SW London organisations to make patient's voices heard.

  25. We're ten years old!

    Healthwatch Sutton news -

    We celebrated our anniversary on 14 July.

  26. Board papers, May 2022

    Board minutes -

    Find out what happened at our board meeting.

  27. Board papers, January 2023

    Board minutes -

    Find out what happened at our board meeting.

  28. Board papers, May 2023

    Board minutes -

    Find out what happened at our board meeting.

  29. Board papers, July 2023

    Board minutes -

    Find out what happened at our board meeting.

  30. Board papers, September 2023

    Board minutes -

    Find out what happened at our board meeting.

  31. Board papers, November 2023

    Board minutes -

    Find out what happened at our board meeting

  32. Help us improve local health and care services: become a trustee

    Healthwatch Sutton news -

    We're looking for people to become trustees of Healthwatch Sutton and help provide strategic direction for our work.

  33. Code of Conduct policy

    Policy -

    You can download our policy below.

  34. Complaints policy

    Policy -

    You can download our policy below.

  35. Confidentiality policy

    Policy -

    You can download our policy below.

  36. Data Protection policy

    Policy -

    You can download our policy below.

  37. Environmental policy

    Policy -

    You can download our policy below.

  38. Health and Safety policy

    Policy -

    You can download our policy below.

  39. Online Engagement policy

    Policy -

    You can download our policy below.

  40. Travel and Expenses policy

    Policy -

    You can download our policy below.

  41. Trustee Agreement

    Policy -

    You can download this document below.

  42. Conflict of Interest policy

    Policy -

    You can download our policy below.

  43. Enter and View policy

    Policy -

    You can download our policy below.

  44. Whistleblowing policy

    Policy -

    You can download our policy below.

  45. Equality, Diversity and Inclusion policy

    Policy -

    You can download our policy below.

  46. Equality, Diversity and Inclusion statement

    Policy -

    You can download our statement below.