News and reports

Read our communications strategy to find out how we want to engage with local people, encourage them to use our service and bring to the attention of health and care services the improvements that people want.

During COVID-19, we have worked hard to support and listen to local people. Find out how we have helped make care better in our 2020-21 Annual Report.

This report captures your thoughts, views and experiences of how the NHS Test and Trace system is working in Sutton.

The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.

In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:

Last year, Healthwatch Sutton supported over 1,600 people to share their story about health and social care in Sutton.

An overview of local people's views and awareness of change in health & social care in Sutton.

In October 2019, we used our statutory powers to 'Enter and View' Crossways Nursing Care Home, as part of our Care Homes Project.

Earlier this year, our Healthwatch Sutton Mystery Shoppers contacted GP surgeries across the London Borough of Sutton, to find out whether it would be possible for a person without a fixed address to register with their local GP.

We surveyed over 300 expectant and recent mums, as well as their partners, looking at their experiences of services and views concerning their mental wellbeing.

Read how your views and experiences have helped shape local health and social care services in 2018/19.

In 2018 Healthwatch Sutton surveyed over 5000 young people aged 11-18, looking at their mental health needs.