People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
Not all COVID tests are the same so it's important to get the right one. Find out where to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
As we prepare for the COVID-19 vaccine, we want to share some facts on ways that vaccines are crucial and part of our defence against infectious diseases.
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.
Working with National Voices and Traverse, Healthwatch England have put together some tips on how to get the most out of the virtual health and care appointments for patients and health and care professionals.
The usual processes the NHS follows to discharge you from hospital have changed during the coronavirus pandemic. Here's what you can expect when it's time to leave hospital.
Routine dental care has had to change because of COVID-19, with social distancing rules making it difficult to access services. Here's some information on how to access an NHS dentist during the pandemic.