1. Care Homes Project Launch Event

    News -

    In October 2018, we officially launched our care homes project.

  2. Care Homes Project Report - Launch Event

    Report -

    In October 2018, we officially launched our care homes project.

  3. Speak up and help improve social care in Sutton

    News -

    We all value social care support, but let's make it even better this year. Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey. #SpeakUp2020.

  4. Enter and View - Crossways Nursing Care Home

    Report -

    In October 2019, we used our statutory powers to 'Enter and View' Crossways Nursing Care Home, as part of our Care Homes Project.

  5. Volunteering Policy

    Report -

    Read our volunteering policy.

  6. Whistleblowing Policy

    Report -

    Read our whistleblowing policy.

  7. Our Annual Report 2019-20

    Report -

    Last year, Healthwatch Sutton supported over 1,600 people to share their story about health and social care in Sutton.

  8. COVID-19: What you need to know when visiting a care home

    Advice and Information -

    Take a look at what the latest social care guidance means for visits to and from care homes.

  9. Help make a difference to care homes in Sutton

    News -

    Tell us your experience of living, working or visiting a care home in Sutton so we can help make your experience better.

  10. Experiences in care homes during the COVID-19 pandemic

    News -

    During the pandemic, care homes were on the frontline in the fight to protect people from catching the virus. Our latest report tells the stories of care home residents, their family and friends and staff members.

  11. Report: Experiences in care homes during the Covid-19 pandemic

    Healthwatch Sutton report -

    During the pandemic, care homes were on the frontline in the fight to protect people from catching the virus. Our latest report tells the stories of care home residents, their family and friends and staff.

  12. Meet the people using their voice to make a difference to care of others

    News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

  13. Let's make support work for everyone

    Report -

    A meeting was held on 28th June 2016, to find out what people think about support work for people with learning disabilities.

  14. Mystery Shopping Report - GP registration for people without a fixed address

    Report -

    Earlier this year, our Healthwatch Sutton Mystery Shoppers contacted GP surgeries across the London Borough of Sutton, to find out whether it would be possible for a person without a fixed address to register with their local GP.

  15. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  16. The Accessible Information Standard - what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here's some key information about the accessible communications you should expect from services.

  17. Your care, your way - Join Healthwatch's new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  18. What medical support are you entitled to if you're new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register with a GP.

  19. We're working to make GPs more accessible to disabled people

    Healthwatch Sutton news -

    Our project aims to improve GP services for those with specific communication needs.

  20. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.