1. Snapshot 1: An overview of local Health and Social care services in Sutton

    Report -

    In early 2018, we asked residents to complete a short 12 question survey (Take 5) to capture their thoughts on potential changes to health and social care services in Sutton. This report contains the analysed data of these responses.

  2. Would you rather be treated by a fallible human or a compassionless robot? Healthwatch explores people's views on the NHS at 80 and beyond

    News -

    In the 70th much celebrated year of the NHS, Healthwatch is turning its attention to the future, asking the public some big questions about what they want health and care in England to look like.

  3. Healthwatch Sutton release snapshot report looking at health and social care services in Sutton.

    Healthwatch Sutton news -

    The last 12 months has been a period of planning and implementing significant changes to services in Sutton, especially regarding potential changes to NHS services.

  4. Health Support and Voluntary Groups invited to have your say on Sutton Health and Care Programme

    News -

    The Sutton Health & Care Programme Team have been working to integrate services for Sutton residents.

  5. Improving health and care for Sutton residents

    News -

    A major plan to improve the health and care of residents in Sutton has been launched.

  6. Have your say on Epsom & St Helier proposals

    News -

    Your local NHS is consulting on proposals to invest in both Epsom and St Helier hospitals to build a new specialist emergency care hospital at Epsom, St Helier or Sutton hospital.

  7. Help design a GP service that works for you

    News -

    Share your views with us and make a difference to your local GP service. You'll also be in with a chance to win £100 worth of vouchers!

  8. Changing your GP service survey report

    Report -

    In March 2020, we asked you to tell us what you thought about changing GP services in the Borough. Here is what we found:

  9. Shaping GP services in Sutton

    News -

    Earlier this year, we asked you to tell us what you thought about changing GP services in Sutton. Find out what you told us in our new report.

  10. Patient feedback on experiences of remote consultations & digital prescriptions

    Report -

    The COVID-19 pandemic has forced the majority of GP consultations to take place remotely, as well as an increase in electronic prescriptions. We captured patients' views on their recent experiences of using these services.

  11. Report: Experiences during the Covid pandemic

    Healthwatch Sutton report -

    Before the lockdown, we created a short survey to find out your views and understand the impact the coronavirus pandemic was having on you, your family and friends. Our new report captures your experiences as the pandemic unfolded in Sutton.

  12. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and convenient way for you to access urgent care from 1 December. Find out what this means for you and your loved ones.

  13. What do you think would help improve your physical & mental health? Tell us what you think and we'll give you £20!

    News -

    We're looking for residents who live in St Helier, The Wrythe & Wandle Valley who have diabetes, or who are at a higher risk of developing diabetes to take part in a telephone interview.

  14. Delivering mental health care that works for our communities

    Blog -

    Much has been written about the impacts of the pandemic, and the challenges the NHS has faced over the past 14 months. We know that there are important lessons to be learnt and that the effects will be felt for some time to come.

  15. Meet the people using their voice to make a difference to care of others

    News -

    Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

  16. Let's make support work for everyone

    Report -

    A meeting was held on 28th June 2016, to find out what people think about support work for people with learning disabilities.

  17. Mystery Shopping Report - GP registration for people without a fixed address

    Report -

    Earlier this year, our Healthwatch Sutton Mystery Shoppers contacted GP surgeries across the London Borough of Sutton, to find out whether it would be possible for a person without a fixed address to register with their local GP.

  18. How to communicate better with people with hearing loss

    Advice and Information -

    COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively.

  19. The Accessible Information Standard - what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here's some key information about the accessible communications you should expect from services.

  20. Your care, your way - Join Healthwatch's new campaign

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Join our campaign and have your say on what needs to change.

  21. What medical support are you entitled to if you're new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register with a GP.

  22. We're working to make GPs more accessible to disabled people

    Healthwatch Sutton news -

    Our project aims to improve GP services for those with specific communication needs.

  23. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.