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Your spotlight on local services

St Helier and Epsom hospitals Estates Review


St Helier and Epsom hospitals are safe and effective, with good performance records. They have low mortality rates, good patient feedback, excellent A&E waiting times and a substantially improved financial position all reflect this.

However, they are facing significant challenges over the next 10 years, including delivering further improvements in the quality of care and patient safety. An improved estate will not, in itself, address these issues; it will however enable the hospitals to make changes to continue to improve care. Clinical teams at the hospitals know that the poor quality of estate is restricting the quality of care they can deliver, reducing the patient experience, and contributing to infection rates that are not as good as they should be (in part because an older estate makes it more difficult to maintain a hygienic environment and isolate patients when necessary).

Patients, staff and communities deserve to receive and provide care in buildings that are fit for the provision of modern healthcare, but the uncertainty of numerous previous service reviews has meant we have been left with buildings that are no longer fit for purpose.

Because of this, the hospitals have jointly funded, with Surrey Downs Clinical Commissioning Group (CCG) and Sutton CCG, work to examine the quality of the estate to better understand the degree to which it is acting as a brake on performance, and how this can be overcome. The current estate performance both quantitatively and qualitatively has been looked at to understand how it is performing, and how it compares with examples of excellent newly built NHS estate.

You can read the hospitals' report here: Estates Strategy: investing in a high quality healthcare environment

Epsom & St. Helier University Hospitals NHS Trust has developed some questions to ask local people, patients and stakeholders to get their views on what is important to them in hospital buildings and facilities. Before we ask these questions, they want to check that these are the best questions to ask and would like your feedback on this.

To give your feedback on these proposed questions, please visit www.epsom-sthelier.nhs.uk/estates-review  The proposed questions and a short survey is at the bottom on the page.