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Your spotlight on local services

Healthwatch Sutton Information, Advice and Complaints Advocacy


NEW one stop shop for Healthwatch Sutton Information, Advice and Complaints Advocacy

From October 2016 you will be able to call one number (020 8254 2616) to access FREE information, advice and support to make a complaint regarding health and social care services and/or providers.

Citizens Advice Sutton, through Advice Link Partnership (ALPs) will provide the Healthwatch Sutton Information, Advice and Independent Complaints Advocacy Service.

Advice Link Partnership Sutton is made up of three organisations (Citizens Advice Sutton, Sutton Carers Centre, Age UK Sutton) all well-established, registered, local charities who have served the people of Sutton for many years. ALPs currently provide free, confidential, independent and impartial information and advice to people who live or work in the London Borough of Sutton.

The new Healthwatch Sutton Information, Advice and Complaints Advocacy service will be accessible via one telephone number 020 8254 2616 between 9am and 5pm and via an online referral form https://www.charitylog.co.uk/externalrefs/sutton_alps/index.php?cookies=true

ALPs provide Information from locations across the London Borough of Sutton:
Sutton Citizens Advice Bureau; Central library, St Nicholas Way, Sutton, SM1 1EA.
Sutton Carers Centre; Benhill house, 12-14 Benhill Ave, Sutton SM1 4DA .
Age UK Sutton; 1/ 2 Lower Square Civic Centre Surrey, St Nicholas Way, Sutton SM1 1EA.
ALPS works with the Sutton Library and Heritage Service to provide local community information.

Steve Triner, Chief Executive of Sutton Citizens Advice said
"We are very pleased to be delivering the Healthwatch Sutton Information and Advice Service as part of the existing ALPs service; combining the two services will make it easier for local people to access the information they need".

"We will continue to provide the high quality Healthwatch Sutton independent Complaints Advocacy service".